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Section:  Engineering, Manufacturing   Vacancy 2321

Post:Printer Fleet Maintenance - Break Fix Technician Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:
JOB TITLE: Break Fix Technician

________________________________________________________________________________

GENERAL POSITION SUMMARY:

The Break Fix Technician’s role within the Reprographics team will focus on the following areas:

- Provide maintenance to the end users either by the deadline or within a renegotiated time in accordance with the end users instructions

- Maintain a proactive relationship with the client staff to ensure queries and problems are dealt with in a timely and professional manner.

- Hours: 40 hour work week during the contracted hours of operation dependant on the client requirements.

- Maintain tool kit, supplies, and accurate inventory

- Perform preventive maintenance and adjustment of photocopiers

- Repair photocopiers, copiers, MFD`s and personal printers

- Basic troubleshoot equipment to determine the cause of malfunctions.

________________________________________________________________________________

PRIMARY RESPONSIBILITIES:

- First line maintenance on fleet and production equipment

- Carry out machine maintenance and replace user consumables when necessary.

- Maintain a proper stock of paper, toner and maintenance kits for all printers and copies in the fleet (Mostly HP)

- Changing maintenance kits for Copy Center production machines (Canon)

- Prioritize maintenance requests

- Maintain a good rapport with client and end users, displaying a professional attitude both face to face and on the telephone.

- To notify the Customer Service Associate or Account Manager of any stock requirements and any issues requiring a technician on site

________________________________________________________________________________

QUALIFICATIONS:

- 2+ years of experience related to technical/repair of business equipment.

- High School and Technical School graduate or equivalent experience.

- A+ and/or N+ Certification a plus.

- Applicant must possess some knowledge of computers and electronics, Computer/Digital Technology or related fields.

- Scope of Model Knowledge: B&W , Color digital copier, MFP, printer and fax repair.

- Skilled on 4 segments of B/W and color copiers, preferred.

- Exceptionally skilled in organization, attention to detail and effective prioritization of duties.

- Ability to work independently and as part of a team.

- Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations.

- Knowledge of HP and Canon Print equipment

- Document Production and print technology processes experience

________________________________________________________________________________

KEY RELATIONSHIPS:

- All levels of management and staff. To provide continual help, assistance, advice and direction as required in a professional and polite manner.

- End users: maintaining a high level of customer service. Education of users to ensure a fast and efficient running of the client mail and reprographics services.

________________________________________________________________________________

PERSONAL QUALITIES:

- Enthusiastic personality

- Dedicated

- Self motivating

- Team builder

- People person

________________________________________________________________________________

Our company offers:

- Competitive Salary, Great Benefits, & Career Path!!

- Benefits package

- Retirement Savings Plan

- Excellent holiday/vacation plans.

- Ongoing professional development training.

- State-of-the-art office products.









Compensation: Hourly

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.




Contact information
Employer: Образовательная компания STUDY.UA
Email: careers@actiongroupinc.net
Phone: (044) 501 - 12 - 67
Publication date: 2009-12-31 06:26:08

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